Shipping Policy
Delivery Times
Tracking
Customs
Fast & Reliable
Shipping
Shipping
Policy
We are committed to getting your order to you as quickly and safely as possible. All shipments are fully tracked and insured.
43+Countries
Shipped
Shipped
FreeWorldwide
Shipping
Shipping
100%Fully
Tracked
Tracked
Free Shipping43 CountriesFully TrackedFully InsuredLocal Postal DeliveryReal-Time UpdatesFree Shipping43 CountriesFully TrackedFully InsuredLocal Postal DeliveryReal-Time Updates
What’s IncludedFree · Tracked · Global
01
Free Shipping
On every order, worldwide — no minimum spend required. No hidden fees at checkout.
02
Fully Tracked
Track every shipment in real time from dispatch to your door. Tracking link sent by email once dispatched.
03
43 Countries
Delivered by trusted local postal services across the globe. We are continually expanding our reach.
Estimated Delivery Times — 43 CountriesFrom dispatch date · May vary due to customs or public holidays
Albania11–21 days
Argentina21–41 days
Armenia11–21 days
Australia8–15 days
Austria9–21 days
Bahamas21–41 days
Barbados21–41 days
Belgium9–17 days
Bosnia16–26 days
Brazil21–26 days
Canada9–16 days
Chile9–17 days
Czech Republic11–21 days
Denmark9–21 days
Estonia11–21 days
Finland11–21 days
France11–21 days
Germany9–16 days
Greece9–17 days
Hungary11–21 days
Ireland10–19 days
Italy8–17 days
Japan21–41 days
Kazakhstan11–21 days
Luxembourg8–21 days
Malaysia11–20 days
Netherlands7–13 days
New Zealand9–16 days
Nigeria11–21 days
Norway9–18 days
Poland10–19 days
Portugal11–21 days
Romania9–17 days
Serbia11–26 days
Singapore11–20 days
South Africa21–31 days
Spain11–20 days
Sri Lanka11–20 days
Sweden8–16 days
Switzerland9–21 days
Ukraine11–26 days
United Kingdom9–16 days
United States9–16 days
Our Promise
Free shipping.
Every order.
Worldwide.
No minimum spend, no hidden fees. Every order is fully tracked and insured from dispatch to your door.
Shipping InformationEverything You Need to Know
Tracking Your Order
Once dispatched, you will receive an email with your tracking link. Please allow 24–48 hours after receiving your tracking number for events to appear. Track anytime via our Track Your Order page.
Lost or Delayed Parcels
If your parcel hasn’t arrived within the estimated timeframe, delays can occasionally occur due to customs or local postal operations. Contact us via live chat or at hello@novvaliving.com and we will investigate promptly.
Customs & Import Duties
Your order may be subject to customs clearance upon arrival. Any customs duties, taxes, or import fees are the responsibility of the recipient. We recommend checking with your local customs office prior to ordering.
Potential Delays
Delivery times may occasionally be affected by:
- Customs processing at the destination country
- Public holidays in origin or destination
- Adverse weather conditions
- Carrier backlogs or high-volume periods
Delivery Information
Please ensure all delivery details at checkout are accurate and complete. Incorrect information may cause delays. If you are unavailable at delivery, the carrier may leave a notification card with collection instructions.
Questions about your shipment?
Contact Us