Novva Living · Shipping Policy
Free shipping.
Free shipping.
Every order. Worldwide.
We are committed to getting your order to you as quickly and safely as possible. All shipments are fully tracked and insured — no minimum spend, no hidden fees.
43+Countries Shipped
FreeWorldwide Shipping
100%Tracked & Insured
Free on every order — no minimum spend
No minimum basket value, no hidden fees. Free shipping is applied automatically at checkout on every order, every time.
Fully tracked — link emailed on dispatch
Your tracking number is emailed the moment your order is dispatched. Allow 24–48 hours for tracking events to appear. Track anytime via our Track Your Order page.
Fully insured — dispatch to your door
Every order is insured for its full value from the moment it leaves our warehouse until it arrives at your door.
43+ countries — delivered by local postal services
Parcels are delivered by your trusted local postal service. Most deliveries arrive with your regular mail. We are continually expanding our reach.
Customs & import duties — recipient’s responsibility
Your order may be subject to customs clearance on arrival. Any duties, taxes, or import fees are the responsibility of the recipient. We recommend checking with your local customs office before ordering.
Estimated Delivery Times — 43+ Countries
From dispatch · May vary due to customs or public holidays
Albania11–21 days
Argentina21–41 days
Armenia11–21 days
Australia8–15 days
Austria9–21 days
Bahamas21–41 days
Barbados21–41 days
Belgium9–17 days
Bosnia16–26 days
Brazil21–26 days
Canada9–16 days
Chile9–17 days
Czech Republic11–21 days
Denmark9–21 days
Estonia11–21 days
Finland11–21 days
France11–21 days
Germany9–16 days
Greece9–17 days
Hungary11–21 days
Ireland10–19 days
Italy8–17 days
Japan21–41 days
Kazakhstan11–21 days
Luxembourg8–21 days
Malaysia11–20 days
Netherlands7–13 days
New Zealand9–16 days
Nigeria11–21 days
Norway9–18 days
Poland10–19 days
Portugal11–21 days
Romania9–17 days
Serbia11–26 days
Singapore11–20 days
South Africa21–31 days
Spain11–20 days
Sri Lanka11–20 days
Sweden8–16 days
Switzerland9–21 days
Ukraine11–26 days
United Kingdom9–16 days
United States9–16 days
Shipping Information
Tracking your order
Once dispatched, you will receive an email with your tracking link. Allow 24–48 hours for events to appear. Track anytime via our Track Your Order page.
Lost or delayed parcels
Delays can occasionally occur due to customs or local postal operations. Contact us via live chat or at hello@novvaliving.com and we will investigate promptly.
Potential delays
Delivery times may occasionally be affected by:
- Customs processing at the destination country
- Public holidays in origin or destination
- Adverse weather conditions
- Carrier backlogs or high-volume periods
Delivery information
Please ensure all delivery details at checkout are accurate and complete. If you are unavailable at delivery, the carrier may leave a notification card with collection instructions.
Questions about your shipment?
We’ve got you.
Contact us via email or live chat — we respond within 1–2 business days and are here to help with any shipping query.
Free Shipping
Fully Insured
24/7 Support
