Shipping
Delivery Times
Customs
Support
Novva Living
Fast, Tracked
Fast, Tracked
& Free
Every Novva Living order ships free, fully tracked, and delivered by your local postal service to 43 countries worldwide.
FreeOn Every
Order
Order
43+Countries
Shipped
Shipped
100%Tracked &
Insured
Insured
Free Shipping43 CountriesFully TrackedFully InsuredLocal Postal DeliveryReal-Time UpdatesFree Shipping43 CountriesFully TrackedFully InsuredLocal Postal DeliveryReal-Time Updates
What’s IncludedFree · Tracked · Insured · Global
Free Shipping
Free on all orders, worldwide. No minimum spend, no hidden fees.
43 Countries
43 destinations and growing. We are continually expanding our shipping reach.
Real-Time Tracking
Every order tracked in real time. A tracking link is emailed once your order is dispatched.
Fully Insured
All orders are fully insured from dispatch to delivery for complete peace of mind.
Estimated Delivery Times — 43 CountriesFrom dispatch date · May vary due to customs or public holidays
Albania11–21 days
Argentina21–41 days
Armenia11–21 days
Australia8–15 days
Austria9–21 days
Bahamas21–41 days
Barbados21–41 days
Belgium9–17 days
Bosnia16–26 days
Brazil21–26 days
Canada9–16 days
Chile9–17 days
Czech Republic11–21 days
Denmark9–21 days
Estonia11–21 days
Finland11–21 days
France11–21 days
Germany9–16 days
Greece9–17 days
Hungary11–21 days
Ireland10–19 days
Italy8–17 days
Japan21–41 days
Kazakhstan11–21 days
Luxembourg8–21 days
Malaysia11–20 days
Netherlands7–13 days
New Zealand9–16 days
Nigeria11–21 days
Norway9–18 days
Poland10–19 days
Portugal11–21 days
Romania9–17 days
Serbia11–26 days
Singapore11–20 days
South Africa21–31 days
Spain11–20 days
Sri Lanka11–20 days
Sweden8–16 days
Switzerland9–21 days
Ukraine11–26 days
United Kingdom9–16 days
United States9–16 days
Our Promise
Free shipping.
Every order.
Worldwide.
No minimum spend, no hidden fees. Every order is fully tracked and insured from dispatch to your door.
Delivery InformationEverything You Need to Know
Delivery Details
- All orders are fully tracked and insured
- Parcels delivered by your local postal service
- Tracking link emailed once dispatched
- Allow 24–48 hours for tracking events to appear
- Most deliveries arrive with your regular mail
- Carrier may leave a collection notification if unavailable
- Ensure your delivery address is accurate at checkout
Customs & Import Duties
Your order may be subject to customs clearance upon arrival in your country. Any customs duties, taxes, or import fees are the responsibility of the recipient. We recommend checking with your local customs office if you have any queries prior to placing your order.
Lost or Delayed Orders
If your parcel has not arrived within the estimated timeframe, occasional delays can occur due to customs or carrier backlogs. If your tracking shows no update for more than 45 days, please contact us and we will investigate and resolve the matter promptly.
Need Help?
Our customer support team is available via live chat on our website or by email at hello@novvaliving.com. We respond to all enquiries within 1–2 business days.
Questions about your delivery?
Contact Us