Shipping & Delivery
Fast, Tracked & Free
Every Novva Living order ships free, fully tracked, and delivered by your local postal service to 36 countries worldwide.
Shipping
Free on all orders
Countries
36 worldwide
Tracking
Every order tracked
Insurance
All orders insured
Estimated Delivery Times
| Destination | Estimated Transit |
|---|---|
| 🇦🇱 Albania | 13–23 business days |
| 🇦🇲 Armenia | 16–28 business days |
| 🇦🇺 Australia | 8–15 business days |
| 🇦🇹 Austria | 9–21 business days |
| 🇧🇪 Belgium | 9–17 business days |
| 🇨🇦 Canada | 9–16 business days |
| 🇨🇿 Czech Republic | 11–21 business days |
| 🇩🇰 Denmark | 9–21 business days |
| 🇪🇪 Estonia | 11–21 business days |
| 🇫🇮 Finland | 11–21 business days |
| 🇫🇷 France | 11–21 business days |
| 🇩🇪 Germany | 9–16 business days |
| 🇬🇷 Greece | 9–17 business days |
| 🇭🇺 Hungary | 11–26 business days |
| 🇮🇪 Ireland | 10–19 business days |
| 🇮🇹 Italy | 8–17 business days |
| 🇰🇿 Kazakhstan | 11–21 business days |
| 🇱🇺 Luxembourg | 8–21 business days |
| 🇲🇾 Malaysia | 11–20 business days |
| 🇳🇱 Netherlands | 7–13 business days |
| 🇳🇿 New Zealand | 9–16 business days |
| 🇳🇬 Nigeria | 11–21 business days |
| 🇳🇴 Norway | 9–17 business days |
| 🇵🇱 Poland | 10–19 business days |
| 🇵🇹 Portugal | 11–21 business days |
| 🇷🇴 Romania | 9–17 business days |
| 🇷🇸 Serbia | 11–26 business days |
| 🇸🇬 Singapore | 11–20 business days |
| 🇿🇦 South Africa | 21–31 business days |
| 🇪🇸 Spain | 11–20 business days |
| 🇱🇰 Sri Lanka | 11–20 business days |
| 🇸🇪 Sweden | 8–16 business days |
| 🇨🇭 Switzerland | 9–21 business days |
| 🇺🇦 Ukraine | 11–26 business days |
| 🇬🇧 United Kingdom | 9–16 business days |
| 🇺🇸 United States | 9–16 business days |
Delivery times are estimates from dispatch date and may vary due to customs clearance, carrier capacity, public holidays, or other factors outside our control.
Delivery Information
- All orders are fully tracked and insured
- Parcels are delivered by your local postal service
- A tracking link is emailed to you once your order is dispatched
- Please allow 24–48 hours for tracking events to appear after dispatch
- Most deliveries arrive with your regular mail
- If you are unavailable, the carrier may leave a collection notification
- Please ensure your delivery address is accurate and complete at checkout
Customs & Import Duties
Your order may be subject to customs clearance upon arrival in your country. Any customs duties, taxes, or import fees are the responsibility of the recipient. We recommend checking with your local customs office if you have any queries prior to placing your order.
Lost or Delayed Orders
If your parcel has not arrived within the estimated timeframe, please don’t worry — occasional delays can occur due to customs or carrier backlogs. If your tracking shows no update for more than 45 days, please contact us and we will investigate and resolve the matter promptly.
Need help?
Questions about your delivery?
Our team responds to all enquiries within 1–2 business days.
Contact Us →


