Terms &
Conditions

Novva Living is a UK-based online retailer selling a curated range of home essentials, consumer electronics, health & beauty products, pet supplies, and more. Email: hello@novvaliving.com

You agree to use our website only for lawful purposes. You must not:

• Breach any applicable local, national, or international laws or regulations
• Transmit unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of our website or systems
• Engage in conduct that restricts or inhibits anyone’s use or enjoyment of the website

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed only when you receive an order confirmation email. Please review your order carefully before submitting — once accepted, amendments or cancellations may not be possible.

Prices are displayed in your local currency and are inclusive of applicable taxes where required by law. Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed. For international orders, customs duties or import taxes may apply and are the responsibility of the customer.

• Available to new customers only
• Applied automatically — no discount code required
• Valid on full-price items only; cannot be combined with other offers
• Applies to item subtotal only — excludes shipping, taxes, and import duties
• Non-transferable and has no cash value
• Novva Living reserves the right to withdraw or amend this offer at any time
• Misuse, including creating multiple accounts, may result in order cancellation

We accept all major credit and debit cards and other payment methods displayed at checkout. All transactions are processed securely. By placing an order, you confirm you are authorised to use the payment method provided.

We ship to 43 countries worldwide. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Please refer to our Shipping & Delivery page for full details.

All products are final sale. We offer refunds or reshipments only for damaged, defective, or incorrect products claimed within 7 days of delivery. Please refer to our Return & Refund Policy for full details.

All content on this website — including text, images, graphics, logos, and product descriptions — is the property of Novva Living and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

To the fullest extent permitted by law, Novva Living shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our website or products. Our total liability in connection with any order shall not exceed the value of that order.

Your use of our website is governed by our Privacy Policy, incorporated into these Terms by reference. Please review it to understand our data practices.

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update these Terms & Conditions at any time. The most current version will always be available on this page. Continued use of our website following any changes constitutes your acceptance of the revised Terms.